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Before we can let you in...

For security purposes you need to know the Microsoft account that you're trying to recover. Please enter it and click Next to continue.

Do you have an account recovery code?

If you have a recovery code, enter it now. If you don't have one, click No.

Your recovery code is 25 characters long and looks like this: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX.

Set up Microsoft Authenticator

Your password has been successfully reset. Next time, use the Microsoft Authenticator app to sign in and recover your account without a password.

Alternatively, you may add an alternate email address to better protect your account.

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